Online gaming should be a source of entertainment and enjoyment — not stress or financial burden. extrabonus provides a range of tools and resources to help every Malaysian member play safely, responsibly, and in control.
At extrabonus, we believe our responsibility to members doesn't stop at the betting table. We understand that gambling can become a problem for some individuals, which is why we invest in a comprehensive responsible gaming program — not merely to meet platform requirements, but because we genuinely care about the well-being of every member.
This page contains all the information you need to play more mindfully, recognize the warning signs of problem gambling, and access control tools available free of charge to all extrabonus members.
We provide a safe, transparent environment that supports members at every stage
Set daily, weekly, or monthly deposit limits directly from your account settings. These limits help you stay within your planned budget and prevent impulsive overspending.
Enable session time alerts to remind you when your playtime has exceeded the limit you set. Taking a short break can help you make smarter decisions.
Need a short break? Activate cool-off mode for 24 hours, 3 days, or 7 days. During this period, you cannot log in or make deposits, giving you the breathing room you need.
Choose to exclude yourself from the platform for 1 month up to 5 years. This is a more serious step for those who need a longer distance from gambling activity.
Access a complete record of all your bets, wins, and losses. Full transparency over your activity history helps you monitor your gaming patterns and assess your own financial situation.
The extrabonus support team is trained to handle responsible gaming concerns with sensitivity and without judgment. Don't hesitate to reach out to us at any time.
Online gaming at extrabonus is designed as entertainment. Like other forms of entertainment — watching movies, dining out, or going out with friends — it involves spending money. The difference is that in gambling, outcomes are unpredictable, and there is a risk of losing the money you wager.
To ensure your gaming experience remains positive, extrabonus upholds the following principles:
Gambling problems rarely appear overnight — they develop gradually. Recognizing the early warning signs can help you or a loved one take action before the situation becomes more serious.
Ask yourself — have you ever:
Extrabonus provides a comprehensive set of self-control tools, easily accessible through your account settings. All tools are free, instantly available, and can be activated without contacting customer support.
Set a maximum daily deposit amount (RM50–RM5,000), weekly, or monthly according to your means.
Set a maximum loss limit for a given period. Once the limit is reached, your account cannot place new wagers until the period ends.
Limit the duration of your active gaming sessions. The system will notify you when your time limit is approaching or has been reached.
Choose to hide your account balance while playing to reduce the urge to keep playing simply because you can see remaining funds.
Log in to your extrabonus account → Click the profile icon in the top-right corner → Select "Account Settings" → Choose the "Responsible Gaming" tab. All changes take effect immediately. Limits can be decreased at any time, but increasing a limit requires a 24–72 hour waiting period — this is an intentional protective measure.
Self-exclusion is a more serious option for members who feel they need a longer break from the gambling platform. This is not a sign of weakness — it is a brave and wise decision.
Log in to your extrabonus account and go to Account Settings → Responsible Gaming → Self-Exclusion.
Choose a suitable period: 1 month, 3 months, 6 months, 1 year, 3 years, or 5 years. You may also opt for permanent exclusion.
For security purposes, you are required to verify your identity via an OTP code sent to your registered phone number or email address.
Once verified, your account will be blocked and all marketing communications will be stopped immediately. Any existing balance can be reclaimed.
After the exclusion period ends, you must actively contact customer support to request account reinstatement. The account will not be reopened automatically.
Extrabonus maintains a strict policy — our platform is exclusively for individuals aged 18 and above. We take this responsibility very seriously and enforce multiple layers of protection.
Every new member is required to complete an age verification process via KYC before making their first deposit. Valid identification documents are required, and any attempt to register using false information may result in permanent account closure and forfeiture of balance.
If you are a parent or guardian concerned that a minor may be accessing gambling platforms, here are some steps you can take:
The extrabonus support team is here to help you 24 hours a day, 7 days a week — without judgment.
Answer the self-assessment questions in Section 2 honestly. Self-awareness is the most important first step.
Start AssessmentAll tools are accessible through your account settings after logging in.
Register your extrabonus account today and enjoy responsible online casino entertainment — with built-in self-control tools and full support every step of the way.