Official extrabonus Document

Extrabonus Malaysia Platform Terms and Conditions

Please read this document carefully before using any extrabonus service. By registering or using our platform, you agree to comply with all terms stated herein.

Last Updated: 1 January 2026

These Terms and Conditions constitute a legally binding agreement between you ("Member" or "User") and extrabonus ("Platform", "We", "Company"). This document governs all aspects of extrabonus platform use, including account registration, deposits, withdrawals, bonus usage, participation in games, and all other interactions with our services. We encourage you to read each section carefully and contact our support team should any part require further clarification.

Key Principles of extrabonus Terms

A summary of six important points every extrabonus member needs to understand

One Account Per Individual

Each individual is permitted to hold only one extrabonus account. Ownership of multiple accounts will result in all such accounts being suspended and their balances forfeited without prior notice.

Withdrawals to Registered Accounts Only

All withdrawals can only be processed to a bank account or e-wallet registered under the same name as your extrabonus account. Withdrawal requests to third parties will not be processed.

Bonuses Subject to Wagering Requirements

All bonuses credited to your account must meet the specified wagering (rollover) requirements before any associated winnings can be withdrawn. Full terms are available on the relevant promotions page.

Prohibition of Fraud & Manipulation

Any attempt to exploit system bugs, use automated software (bots), collude with other players, or manipulate game outcomes is a serious offence that may result in permanent account termination.

Age Restriction: 18 and Above

The extrabonus platform is restricted to individuals aged 18 and above. Any account found to be registered or used by an underage individual will be terminated immediately and all funds will be forfeited.

Account Information Confidentiality

You are solely responsible for maintaining the confidentiality of your password and login credentials. extrabonus will not be held liable for any losses resulting from the account holder's own disclosure of account information to third parties.

1. Member Eligibility & Registration Process

To register and use extrabonus services, you must meet all of the following eligibility requirements without exception:

  • At least 18 years of age at the time of registration
  • Must be a real individual, not a company, organization, or business entity
  • Not listed on any gambling exclusion register maintained by a relevant authority
  • Not registering on behalf of or for the use of another individual
  • Possess full legal capacity to enter into binding agreements under the laws of your jurisdiction

Identity Verification Process (KYC)

Extrabonus reserves the right to request identity verification documents at any time, including during registration, before the first withdrawal, or when account activity shows signs requiring further verification. Documents typically required include a valid Malaysian identity card (MyKad) or passport, and proof of current address.

Failure or refusal to submit requested KYC documents within the stipulated timeframe may result in withdrawal restrictions being imposed or the account being suspended until verification is complete.

Important Note: All information provided during registration and the KYC process must be truthful, accurate, and up to date. False or misleading information is a violation of these terms and may result in permanent account termination.

2. Account Management & Security

Every extrabonus member is fully responsible for all activities that take place under their account. This includes all bets placed, withdrawals requested, and any changes made to account information.

Password & Access

You are required to use a strong, unique password for your extrabonus account. Never share your password or login credentials with anyone, including family members or friends. extrabonus will not be liable for losses arising from unauthorised access to your account due to your own negligence.

Suspicious Activity Monitoring

If you suspect your account has been accessed without authorization, please contact the extrabonus support team immediately via 24/7 live chat. We will temporarily freeze your account for investigation and protection purposes.

One Account Per Member

Only one account is permitted per individual, phone number, email address, IP address, device, and residential address. Discovery of multiple accounts belonging to one individual will result in the termination of all associated accounts and the full forfeiture of all funds and bonuses.

3. Deposits & Withdrawal of Funds

Deposit

Extrabonus accepts deposits via a wide range of local Malaysia payment methods including FPX, Maybank, CIMB, Public Bank, Hong Leong Bank, Touch 'n Go eWallet, GrabPay, and Boost. All deposits are processed instantly and credited to your account within minutes.

  • Minimum deposit amount: RM 30 (subject to updates)
  • All deposits must be made from a payment method registered in your own name
  • Third-party deposits will not be accepted and will be returned less any applicable processing fees
  • Extrabonus does not charge any additional fees for deposit processing.

Withdrawal

Withdrawals will only be processed to a bank account or e-wallet registered under the same name as your extrabonus account. Processing time depends on your VIP tier — from near-instant for Platinum and Diamond members, to 1–3 hours for standard members.

  • Minimum withdrawal amount: RM 50 (subject to updates)
  • First withdrawal requires completed KYC verification
  • Every withdrawal must meet the applicable bonus wagering requirements before it is approved
  • Extrabonus reserves the right to request additional documents for withdrawals exceeding certain limits.
Reminder: Funds deposited using a payment method subsequently found to be fraudulent or invalid will result in withdrawals being placed on hold until the investigation is complete, and the account may be terminated with the balance forfeited.

4. Bonuses, Promotions & Wagering Requirements

Extrabonus offers members a variety of bonuses including welcome bonuses, deposit bonuses, cashback bonuses, referral bonuses, and seasonal promotions. All bonuses are subject to the following conditions unless stated otherwise in specific promotion terms:

Wagering Requirements (Rollover)

All bonuses received must be wagered a specified number of times (e.g. 5x, 10x, or 20x) before winnings derived from those bonuses can be withdrawn. The specific wagering requirements are clearly stated on each promotions page.

  • Bonus balances cannot be withdrawn directly — they must first be used for gameplay
  • Games eligible to contribute toward rollover requirements may vary by bonus type
  • Certain games may be excluded from contributing towards specific bonus rollover requirements
  • The maximum bet per round or wager while rollover requirements remain outstanding is RM 20

Prohibition of Bonus Abuse

Extrabonus reserves the right to void any bonus and withhold associated withdrawals if a member is found to be intentionally using low-risk betting strategies solely to meet rollover requirements without genuine gameplay intent (e.g. betting on both sides of the same game, or using hedging techniques). extrabonus's decision in such matters is final.

Bonus Expiry

All bonuses have a validity period stated in the relevant promotion terms. Unused bonuses or unfulfilled rollover requirements within that period will expire automatically without any compensation.

Tips: To get the most out of extrabonus bonuses, please read the full terms of each promotion before claiming it. Our support team is ready to help clarify the terms of any bonus.

5. General Game Rules

All games available on the extrabonus platform — including slots, live casino, bingo, sports betting, and table games — operate according to rules set by their respective game providers and are overseen by extrabonus to ensure fairness for all players.

Game Results

All game outcomes are final once settled by the system. In the event of a technical disruption resulting in an invalid game outcome, extrabonus reserves the right to void the round and refund the bet. Winnings resulting from technical bugs or system errors will not be paid out.

Betting Limits

Each game has its own minimum and maximum betting limits, displayed within the game interface. VIP members enjoy higher betting limits than standard members. Further details on VIP limits are available on the extrabonus VIP program.

Live Casino

Live Casino games are operated by real human dealers in a live-recorded environment. Results announced by the dealer are final and cannot be disputed based on the player's visual or technical perception.

6. Prohibited Conduct & Activities

Use of the extrabonus platform is subject to strict conduct guidelines. The following activities are strictly prohibited and may result in immediate account termination:

  • Money Laundering: Using the extrabonus platform as a channel for money laundering or financing illegal activities
  • Payment Fraud: Using stolen, forged, or third-party credit cards or bank accounts not belonging to you
  • Bot Usage: Using any automation software, bots, scripts, or AI to play or place bets on your behalf
  • Collusion: Colluding with other players to skim profits or cause losses to the platform
  • Bug Exploitation: Exploiting any technical bugs or system vulnerabilities to gain an unfair advantage
  • Proxy Account: Registering or operating using a VPN or proxy to conceal your true location for the purpose of bypassing territorial restrictions
  • Threats & Harassment: Threatening, harassing, or interacting disrespectfully with customer support staff or other players
Serious Warning: Any involvement in fraudulent activity or money laundering will be reported to the relevant authorities without prior notice. extrabonus cooperates fully with law enforcement in related investigations.

7. Account Closure & Suspension

Extrabonus reserves the right to suspend or terminate any member account at any time for reasons including violation of these terms, suspicious activity, suspected fraud, or upon request by a competent authority.

Account Closure by Member

You may close your extrabonus account at any time by contacting our support team. Prior to closure, all outstanding bonus wagering requirements will be forfeited, and any valid cash balance will be processed for withdrawal upon completion of a final review.

Account Closure by extrabonus

If your account is terminated due to a terms violation, extrabonus reserves the right to forfeit all bonus balances and winnings associated with the violating activity. Legitimate cash deposit balances may be returned at extrabonus's discretion after deduction of any amounts deemed appropriate.

Responsible Gaming — Self-Exclusion

Members who wish to exclude themselves from the platform for responsible gambling reasons may contact support to activate restriction or self-exclusion options. Visit the Responsible Gaming us for more information.

8. Liability Limits & Disclaimers

Extrabonus provides its services on an as-is basis. While we strive to keep the platform running smoothly at all times, we cannot guarantee that technical disruptions will never occur.

  • Extrabonus is not liable for losses arising from internet disruptions on the user's end.
  • We are not liable for any indirect, consequential, or punitive losses under any circumstances
  • Extrabonus's maximum liability to any member is limited to the total net deposits made within the 30 days preceding the claim
  • Extrabonus makes no guarantee that online gambling is legal in every jurisdiction — it is the member's responsibility to ensure compliance with their local laws.

Online gaming involves real financial risk. Please play responsibly and only wager money you can afford to lose.

9. Privacy Policy & Data Protection

Extrabonus takes the protection of all members' personal data seriously. Information you provide to us is used solely for account management, identity verification, payment processing, and service communications.

We will not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. Information may be shared with trusted third parties only when required for service delivery or when mandated by law.

All data is stored securely using 256-bit SSL encryption. For full details on how we handle your data, please read Privacy Policy our detailed terms.

10. Amendments to Terms & Applicable Law

Extrabonus reserves the right to amend, update, or replace any part of these Terms and Conditions at any time without prior notice. Amendments take effect immediately upon publication on this website.

It is your responsibility to review these terms periodically. Continued use of the extrabonus platform following the publication of any amendments will be considered acceptance of the revised terms.

Applicable Law

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any disputes arising will be resolved through binding arbitration. Bahasa Melayu and English are the official languages of this document; in the event of any conflict between the two versions, the English version shall prevail.

If you have any questions regarding these Terms and Conditions, please contact our support team via 24/7 live chat or email at [email protected]
Need Help?

Our support team is ready to help you understand any section of these terms.

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Document Information
Version:3.2
Updated:1 Jan 2026
Effective Date:1 Jan 2026
Language:Bahasa Melayu
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